Your account
We store your name, email, a hashed password, and your workspace settings. Payments are handled by Stripe; we never see your card number.
Data the script collects on your app
When you add the OnboardingTours script to your app, it sends us: the page path on each route change, event names you choose to track, the user id and traits you pass to identify, and how people interact with your tours and surveys (step reached, finished, closed, survey score and comment). For people you do not identify, it stores a random id in localStorage on your domain. It does not record keystrokes, form fields or the screen.
You are the controller of that data and we process it for you. You decide what to send, and you are responsible for telling your users and getting any consent your law requires. Do not send sensitive data such as health or payment details as traits or event names.
How long we keep it
Events are deleted after 90 days. People, tour status and survey answers are kept until you delete the app in OnboardingTours, which deletes everything about it.
Who we share it with
Our hosting provider (Render) and database run in the United States. Stripe processes payments. We do not sell data or use it for advertising.
Contact
hello@hintwick.com