How to add a product tour to a web app

Three ways to add an onboarding tour: build it, use an open-source library, or use a hosted tool. What each costs and how to make a tour people finish.

How to run an NPS survey inside your web app

When to ask, who to ask, what to do with the answers: a practical guide to in-app Net Promoter Score surveys for small software teams.

Feature adoption rate: the formula and how to track it

How to calculate feature adoption rate for a SaaS product, which events to track, and how to read the numbers without fooling yourself.

NPS calculator

Paste scores, get your Net Promoter Score.